For information about policies and Standard Operating Procedures (SOP) developed and adhered to by South Bank Corporation and its employees, please refer to the relevant categories. Please note some policies will be reviewed and updated periodically.
Business Services:
The Business Services Division manages Human Resources, Finance, Retail and Property Management, Workplace Health and Safety and Information Technology.
To see the Code of Conduct Handbook for Employees, please click here.
Other policies in this Division include:
- Performance Management Policy
- Workplace Harassment Prevention Policy
- Workplace Harassment Procedure
- Documents and Records Management Policy
- Study Assistance Policy
- Working from Home Policy
- Employee Counselling Policy
- Flexible Working Hours Policy
- Exit Interview Policy
- Cabcharge Credit Card and eTickets Policy
- Car Parking for Staff and Visitors
- Smoking Policy
- Social Events Policy
- Gifts and Benefits Policy
- Workplace Health and Safety Leadership and Commitment Policy
- First Aid and Equipment Policy
- Office Safety Policy
- Personal Protective Equipment SOP
- Sun Protection Policy
- Information Technology and User Policy Guide
- Intranet, Internet and Email Usage Policy
Marketing Division:
The Marketing Division manages Marketing, Corporate Affairs, Visitor Services and Events.
Policies and SOPs in this Division include:
- Photographic consent Policy
- Non-commercial film/photo shoot Policy
- Internal news bulletin Policy
- Email enquiries and protocol Policy
- External news bulletin SOP
- Pool Wheelchair Hire SOP
- Wheelchair Hire SOP
- Locker Hire SOP
- Mooring Facilities Reservations SOP
- Wedding Ceremony Bookings SOP
- Pontoon Hire Streets Beach SOP
- Lost and Found Children SOP
- Lost and Found Property SOP
- Disposal of Found Property SOP
Operations:
The Operations Division oversees the maintenance, asset management, horticulture, cleaning and security at South Bank.
Policies and SOPs in this Division include:
- Issuing Vehicle Permits
- Vehicle Access
- Standard Operating Procedure for the creation of new procedures.
Projects and Planning:
The Projects and Planning Division manages all the future planning of the precinct including The Parklands, Little Stanley Street and Grey Street and additionally manages major development projects ensure they are delivered effectively across South Bank's 42 hectare precinct.
Please find following each section of the Approved Development Plan (ADP).
- Gazetted ADP Cover Page
- Gazetted ADP Table of Contents
- Gazetted ADP - Introduction Page
- Gazetted ADP Section One
- Gazetted ADP Section Two
- Gazetted ADP Section Three
- Gazetted ADP Section Four - Precinct One
- Gazetted ADP Section Five - Precinct Two
- Gazetted ADP Section Six - Precinct Three
- Gazetted ADP Section Seven - Precinct Four
- Gazetted ADP Section Eight - Precinct Five
- Gazetted ADP Section Nine - Precinct Six
- Gazetted ADP Section 10 - Precinct Seven
- Gazetted ADP Section 11 - Precinct Eight
- Gazetted ADP Section 12 - Special Provisions
- Gazetted ADP Section 13 - Definitions
- Gazetted ADP Section 14 - Precinct Nine
To see the Sustainability Policy please click here.




